It analyses the theory and practice of Corporate Social Responsibility (CSR) in the context of Tourism Industry with the aim of establishing how the phenomenon can be best employed to improve the socio-economic status of communities not only in Botswana but else where in the world. This write up can be very useful in creating dialogue around the issues of responsible trading by Corporate entities in different sectors. The work in this book can be used as the bases of studies on the topic as little has been written about it especially in developing countries.
The concept of Corporate Social Responsibility (CSR) is gaining importance in the tourism industry, as although the industry is providing highly positive economic results, it is accused for the predominantly negative ecological and socio-cultural consequence. Hence the demand of various stakeholders for the implementation of CSR in the tourism industry is growing. The tour operators, as intermediaries between the various tourism suppliers and the end customers are given a highly important role in the information management and provision of sustainable and social responsible tourism products. In the first part of this work the historical and theoretical framework of CSR will be analysed. In the second part, the case study aims to examine the current implementation of CSR in the tour operator industry in Germany by analysing the CSR implementation at one of Germany’s most important tour operators ‘DERTOUR GmbH & Co. KG’.
This book gives a good insight of the mainstream responsible initiatives of hotel enterprises. This work contributes to knowledge by adding a hospitality perspective in the existing literature review surrounding the business case for Corporate Sustainability and Responsibility (CSR). The empirical study features a synergistic value model which is grounded in quantitative and qualitative methodologies. Finally, this book puts forward key recommendations for moving the CSR agenda forward. Without doubt, it was the intention of this publication to emphasise the importance of the tourism industry in a European context. For instance, the tourism industry contributes to 12% of Malta’s GDP (EU Commission, 2010). This study presents relevant examples of sustainable practices across different hotel enterprises in Malta. Arguably, the wider political initiatives to increase economic growth, to create jobs, to regenerate tourism destinations may not be realised without the contribution of all stakeholders, including the smaller hotel enterprises.
Tourism industry is a fast growing sector and contributing more to the economy. As per the various study, it suggests that the tourism industry makes up 11 % of gross domestic product in the global perspective and 200 million people are involved in tourism related industry. More than 700 million people are traveling international places annually. Tourism industry is providing 3 % of employment to the world and sometimes tourism industry is providing indirect employment. Tourism industry is also gives total employment involved that one in every twelve jobs in the world is in the tourism industry. The industries also stand for about 12% of the total world exports. Tourism as well known has emerged as the biggest industry in the world contributing immensely to economic development, employment and revival of art and culture.
Many scholars refer to tourism as one of the fastest growing industries worldwide. With this, tourism contributes to both positive and negative impacts on social and environmental aspects. Tourism is linked with sustainability and to deal with this, Corporate Social Responsibility can be applied in the tourism industry. One of the tools to apply CSR within a company is through a code of conduct. Studies reveal a rise in codes of conduct, although the tourism industry is least developed compared to other industries. A comparison is made between codes of conduct from the tourism and textile industry. The textile industry is chosen for this comparison for its similarities, but more important, the existing differences between the two industries. Through the comparison of codes of conduct, findings are the different focuses on social and environmental issues by the tourism and textile industries. Furthermore, the geographical focus of the codes, inclusion of standards and conventions and the implementation of tourism and textile codes differ. Findings and conclusions are integrated in a framework, which lead to more effective and structured codes of conduct for the tourism industry.
This book report a study that examines Corporate Social Responsibility (CSR) reports of eight companies from three sectors which are banking, retailing, and pharmaceutical. Special emphasis is placed on the types of CSR issues reported in the CSR annual reports, the stakeholders identified, and stakeholders’ dialogue approaches employed by companies. The results of this study show that issues of CSR reported in the annual reports, the stakeholder groups identified, and the dialogues approaches employed by companies differ among the companies within the same industry sector and across different industry sectors.
This book basically set out to explore the negative impact of political crises upon tourism in Jordan, with the purpose of developing a conceptual framework for dealing with this. In addition, it aimed to evaluate the feasibility of this conceptual framework as a strategy for alleviating the negative impact of political crises upon tourism in Jordan. A literature review has revealed the very limited work to date on the potentially negative influence of destinations. Those studies which have been undertaken have, in the main, used survey method to explore negative impacts, but have not presented the opinions of managers and policy makers about how crises in general, and political crises in particular, influence destination image, and what is the relationship between crises and the tourism industry. This restricts the kinds of insights that can be gleaned and is problematic given the differing interpretations of the negative impact of crises upon the tourism industry. Drawing upon qualitative research work, namely in-depth interviews, the study utilises a descriptive case study approach to build up a rich picture of the impact of crises upon the tourism industry.
The purpose of this research study is to assess the tourism industry before and after the militancy in swat and to find out socioeconomic impacts on beneficiaries. Tourism is the source of income for many countries of the world including Pakistan. Because Pakistan has naturally beautiful as well historically rich area. The researcher is interested to find out the socio-economic impacts of militancy on the tourism industry in the area the research study will help social scientist as well as nongovernmental organization for their further research purpose.
Tourism industry in Kenya is a major economic sector. But like in many other developing countries,the industry is externally controlled and dominated by outsiders. This alienation of local communities has resulted in negative attitude towards tourism and in extension wildlife conservation. Community participation is a central theme in tourism development,it not only offers a mechanism in which communities derive benefits from the industry, but also provides the necessary support which may enhance the sustainability of the tourism industry in destinations.
This work elaborates, within a qualitative research design, how low cost airlines impact the development of the industry of tourism. The study was further integrated into a case study, and elaborated on the impacts and potential of LCCs within the destination of Montenegro. The aim was to outline the effects of LCCs on the tourism development as well as the business of airports. The research was conducted by selecting a number of high profile experts from the industries of aviation and tourism who have been asked about the impacts LCCs have on tourist destinations and airports, as well as the LCCs’ selection criteria for new routes. The findings reveal that LCCs predominantly affect tourism development and airports in a positive way by increasing the number of arrivals. The study also illustrates a few advises for destinations and airports in terms of being cautious of becoming overly dependent and dominated by LCCs. In the context of the destination of Montenegro, the study highlights a very positive impact of LCCs on tourism so far, and furthermore provides recommendations for the application of a more LCC-oriented strategy in order to secure short/long term tourism development.
Tourism is one of the world''s largest and fastest growing industries, and it represents the main income source for many developing countries. In recent decades, a change in preferences has taken place, and today, many tourists prefer more remote and exotic destinations. Despite the growing importance of developing countries in the tourism industry, there is a lack of attention from the industry toward poor people in developing countries. In particular, tour operators often do not acknowledge a social responsibility to assist poorer populations, as they view themselves as mediators without significant influence. This book examines how Danish tour operators engage in corporate social responsibility (CSR) and poverty reduction in developing countries through qualitative interviews with Danish tour operators. Furthermore, the book focuses on the different limitations of CSR in relation to long-term, development, such as fragmentation in CSR initiatives, the lack of contextualization, lack of knowledge about the impacts of CSR, and the exclusion of the poor in decision making regarding CSR.
English for International Tourism is a three-level series designed to meet the English-language needs of professionals working in the tourism industry and students of tourism in further education. Using photos and maps from the world's best-loved guidebooks, Dorling Kindersley's Eyewitness Travel Guides, this is a highly-motivating way for learners to: Develop language awareness. Acquire specialized terminology. Build confidence in professional skills needed in the tourism industry. Practise language skills in realistic Case Studies.
The potential for the sex tourism industry to become legalised in South Africa with regard to the 2010 FIFA World Cup was an issue which raised much controversy and was at the top of the agenda for debate within government, the business sector and civil society. This book provides an investigation into the perceptions of students at a Further Education & Training College towards the sex tourism industry, together with selected components such as child sex tourism and human trafficking. A life in prostitution can begin due to a number of contributing factors such as poverty and human trafficking. During the course of this book the socio-cultural impacts of these components shall be examined. The training of tourism and hospitality staff is seen as a vehicle for combating one of the components of the sex tourism industry, namely, child sex tourism and, thus, it is necessary to examine these antecedent factors. There is very little academic literature on the sex tourism industry in South Africa and this study is geared towards professionals in the tourism industry and academics as a tool to shed some light on this rapidly growing industry.
The crucial tourism decision-makers in Indonesia have pursued tourism growth and development with insufficient regard to its impact on local communities and the environment. This study explores a community-based approach to tourism development in Indonesia. In particular, it examines the extent and nature of local community participation during various stages of the tourism development process in three case studies in Bali, Yogyakarta, and Central Java. However, the regional government/military/commercial enterprises in the three case study tourism projects have prioritized economic interests over environmental interests. It is important to promote further study due to tourism development within a context of community and environmental responsibilities.
Although the literature on the corporate social responsibility (CSR) is abundant, relatively little research was conducted on the CSR practices of the Central Eastern European (CEE) firms so far. Sustainability concept is gaining on importance in this region, thus the study of CSR practices employed by Polish organizations may contribute to the enrichment of the research on the subject. The aim of this study is to present the development of sustainability concept in CEE as well as CSR practices of the firms based in Poland, in particular the financial sector companies. The main part of the work consists of a case study analysis with regards to the CSR practices adopted by six biggest banks operating in Poland. The findings are interesting especially because they present the banks' involvement in CSR and sustainability management practices in the aftermath of the global financial crisis.
Tourism is developing rapidly all over the world and has its impacts on social, cultural and economic set up of different countries. As tourism has assumed a new dimension, it becomes essential to make an in depth study of various aspects related to it. Travel and tourism has acquired importance over a period of time next to oil industry. Realizing the importance of tourism government of India have started taking necessary steps to develop this vast potential area. Tourism has been recognized as smokeless industry pertaining to the people, transporting them to a designated destination, putting them comfortably as their pockets permits, entertaining them and sending them back with sweet memories.